They got my money and then pulled a complete bait and switch! I paid for a private tour and instead was grouped with 11 members of an extended family and crammed all together on the same van.

I’m disappointed in how Chunky Monkey has decided to handle this.Īvoid Chunky Monkey Tours in Costa Maya. This is not accurate and I have pictures of the van ride and the other visitors who were on it with us. However they continue to claim that we were given a private tour and that the only part that was included others was at the ruins themselves. It took a few days and some gentle reminding but we were sent the refund. Pdated to add that we reached out to the owner who agreed that we did not receive what we paid for and said he would refund the difference between the private and group tour.